“It is really lovely to see how much Mum has improved since being with you at Highfield, not only is she looking much better but she is more communicative and is recovering her ability, and desire, to do much more for herself than she has for some time.  She has recovered her true personality.”


“Having recently spent almost five weeks in Springfield, I am writing to say how very much I enjoyed the experience.  All the staff, from the Matron to the cleaners were so pleasant and helpful.  Never having stayed in such a place before I was so impressed I almost didn't want to go home!”


“I would like to thank you and all the staff for the kind and caring attention, not forgetting the first class food that i have enjoyed during my stay at The Elms.  In my estimation you all rate 100 plus percent.”


"My mind and heart were soon at peace when i could see, after only a few days, what excellent care and attention my mother was receiving from a truly devoted and dedicated team under your leadership."


"Not once did I observe - not only in respect of my mother but all residents - nothing was too much trouble.  Even the most trivial requests were carried out with a smile and kindly, reassuring words."